Privacy policy

Privacy Policy

Last updated: October 11, 2026

Paramdeep (“we,” “our,” or “us”) operates the website https://paramdeep.com and its associated online store. We sell home décor, indoor lighting, garden lighting, and decorative religious lighting products.

Our store is powered by Shopify, which enables us to provide our online shopping services. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, place an order, make a payment, contact us, or otherwise interact with our services.

By using our website, you acknowledge that you have read this Privacy Policy. We handle personal information in accordance with applicable laws and regulations.

1. Personal Information We Collect

The personal information we collect depends on how you interact with our website and services.

Contact Information

We may collect your name, email address, phone number, billing address, shipping address, and other contact details needed to process your order.

Payment Information

We accept payments through available payment methods, including UPI, debit and credit cards, net banking, and Cash on Delivery (COD).

Online payments are processed through our payment service provider, Cashfree, or other payment services made available during checkout. Payment providers may collect and process payment-related information under their own privacy policies.

We do not intentionally collect or store complete payment card details on our own systems unless specifically required and lawfully permitted.

Order and Transaction Information

We collect information about products you view, add to your cart, purchase, return, exchange, or cancel, along with order confirmations and transaction details.

Customer Support Communications

When you contact us through email, phone, or WhatsApp, we may collect the information you provide to help answer your questions and resolve order-related issues.

Device and Usage Information

We may automatically collect technical information such as your IP address, browser type, device information, and interactions with our website. This information may be collected through cookies and similar technologies.

2. Sources of Personal Information

We may collect personal information from the following sources:

Directly from you: When you place an order, contact customer support, enter information at checkout, or otherwise interact with us.
Automatically through our website: Through cookies, analytics tools, and similar technologies.
From service providers: Including Shopify, payment processors, and shipping partners that help us operate our store.
From other third parties: Where permitted by applicable law and where the information is relevant to providing our services.

3. How We Use Your Personal Information

We use your personal information for the following purposes.

Order Processing and Fulfilment

To process payments, confirm orders, arrange shipping, deliver products, provide tracking information, and handle eligible cancellations, returns, exchanges, and refunds.

Customer Support

To respond to questions, provide assistance, resolve complaints, and communicate important information about your purchases.

Payment Verification and Fraud Prevention

To verify Cash on Delivery orders when required, detect suspicious transactions, prevent fraud, and protect our customers and business.

Website Improvement

To understand how visitors use our website, improve store functionality, troubleshoot technical problems, and provide a better shopping experience.

Marketing and Promotions

Where permitted by applicable law, we may use your contact details and shopping activity to send promotional messages or information about our products and offers. You can opt out of promotional communications at any time.

Legal and Regulatory Compliance

To comply with applicable laws, respond to lawful requests from authorities, maintain required business records, resolve disputes, and protect our legal rights.

4. How We Share Personal Information

We may share personal information with trusted third parties when necessary to operate our store and provide our services.

Shopify: Our online store is hosted on Shopify. Shopify processes information to provide and improve the platform and its services.

Payment Service Providers: Cashfree and other payment services available at checkout may process payment information to complete transactions and prevent fraud.

Shipping and Delivery Partners: We may share your name, phone number, delivery address, and order details with courier companies such as Blue Dart, DTDC, Delhivery, Xpressbees, Ecom Express, Ekart, Amazon shipping services, Shadowfax, or other delivery partners selected for your shipment.

Service Providers: We may share necessary information with providers that assist with website hosting, analytics, customer support, security, and business operations.

Legal Authorities: We may disclose information when required by law, valid legal process, or a competent authority, or when necessary to protect our rights and the safety of our customers.

We do not sell personal information to third parties for money. Any sharing for advertising or analytics purposes will be subject to applicable law and the privacy settings and choices available to you.

5. Shopify and Third-Party Services

Our store is hosted by Shopify. Information you submit through our website may be processed by Shopify and its service providers in accordance with their applicable privacy policies.

Payment processing may be handled by Cashfree, while shipping information may be shared with our delivery partners to fulfil your order.

These third parties may process information under their own privacy policies and may operate servers in locations outside India.

For more information about Shopify's privacy practices, visit:

Shopify Consumer Privacy Policy

To learn about privacy choices related to Shopify, visit:

Shopify Privacy Portal

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Keep your shopping cart functioning.
Remember your preferences.
Help process orders and maintain website security.
Understand website traffic and visitor interactions.
Improve website performance and, where applicable, support advertising.

You may be able to manage cookies through your browser settings or any privacy controls made available on our website. Disabling certain cookies may affect website functionality.

7. Third-Party Websites and Links

Our website may contain links to third-party websites, payment services, or social media platforms.

We do not control the privacy practices or security of third-party websites. If you visit an external website, we recommend reviewing its privacy policy and terms before sharing personal information.

8. Children's Privacy

Our services are intended for individuals aged 18 and above under our stated store policy.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe a child has provided personal information to us unlawfully, please contact us so we can review the matter and take appropriate action as required by law.

9. Security and Retention of Information

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online service or electronic transmission can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer support, recordkeeping, legal compliance, fraud prevention, and dispute resolution.

The retention period may vary depending on the type of information and applicable legal requirements.

10. Your Privacy Rights and Choices

Subject to applicable law, you may have the right to:

Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information where legally permissible.
Withdraw consent where processing is based on consent.
Opt out of promotional emails or messages.
Raise concerns or complaints about how your personal information is handled.

We may need to verify your identity before processing a privacy request. Certain information may need to be retained where required by law or necessary for legitimate business purposes.

To exercise your privacy rights, contact us using the details in the Contact section below.

We will handle eligible requests in accordance with applicable law.

11. Marketing Communications

If you receive promotional emails from us, you may unsubscribe using the link included in the email, where available.

You may also contact us to request that promotional communications stop.

Even if you opt out of marketing messages, we may still send necessary non-promotional communications about your orders, payments, deliveries, refunds, or customer support requests.

12. International Data Transfers

Some of our service providers, including Shopify or other third-party services, may process or store personal information outside India.

Where personal information is transferred across borders, we will handle such transfers in accordance with applicable legal requirements.

13. Complaints and Grievances

If you have questions or concerns about our collection or use of personal information, please contact us using the details below.

We will review your complaint and respond within the period required by applicable law.

If you are entitled to approach a competent authority or exercise an additional legal remedy, nothing in this policy is intended to restrict that right.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, or legal requirements.

Any revised version will be published on this page with an updated “Last updated” date.

We encourage you to review this page periodically.

15. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or want to raise a privacy-related concern, please contact us.

Store Name: Paramdeep
Website: https://paramdeep.com
Email: paramdeep369@gmail.com
Phone/WhatsApp: +91 9599 676 960
Business Location: Greater Noida, Uttar Pradesh, India
Support Hours: Monday to Saturday, 10:00 AM–6:00 PM