Shipping policy

Shipping Policy

Last Updated: October 11, 2026

At Paramdeep, we aim to deliver your favourite home décor, indoor lighting, garden lighting, and decorative religious lighting products safely and on time.

This Shipping Policy explains how we process, ship, and deliver orders placed through our website, https://paramdeep.com.

1. Shipping Locations

We currently ship orders within India only.

At this time, we do not offer international shipping. Please ensure that your delivery address is complete and accurate when placing your order.

2. Order Processing Time

Orders are generally processed within 1–2 business days after the order is placed and the required payment or order verification is completed.

For Cash on Delivery (COD) orders, verification may be required before shipment.

Orders are processed Monday through Saturday, excluding applicable holidays and unforeseen operational closures.

Please note that order processing time is separate from delivery time.

3. Estimated Delivery Time

Our estimated delivery time is 5–7 days, depending on your delivery location, courier availability, and other circumstances.

Delivery times are estimates and may vary because of:

Your delivery location and serviceability.
Courier partner operations.
Public holidays or peak shopping periods.
Weather conditions or transportation disruptions.
Unforeseen logistical delays.

We will make reasonable efforts to ensure that your order reaches you as quickly as possible.

4. Shipping Charges

We offer free shipping on orders above ₹1,000.

For orders of ₹1,000 or less, applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

There are no additional Cash on Delivery charges under our current store practices.

Please review your order summary at checkout for the final payable amount.

5. Shipping Methods and Courier Partners

To deliver your orders, we work with established courier and logistics providers.

Depending on your location and service availability, your order may be shipped through:

Blue Dart
DTDC
Delhivery
Xpressbees
Ecom Express
Ekart
Amazon shipping services
Shadowfax
Other suitable logistics partners

The courier partner is selected based on delivery location, availability, and operational requirements. Customers may not be able to select a specific courier partner at checkout.

6. Order Tracking

Once your order has been shipped, tracking information will be provided through email and SMS, where available.

You may also check your shipment status using the tracking page on our website, where supported.

Please allow some time for tracking information to become active after dispatch.

If you have not received tracking details or your tracking information has not updated for an extended period, contact our customer support team for assistance.

7. Incorrect Address and Delivery Issues

Please double-check your shipping address, phone number, and other delivery details before completing your order.

Paramdeep cannot guarantee successful delivery when incorrect or incomplete information is provided. If you notice an error, contact us as soon as possible. Changes may not be possible once an order has been shipped.

If a courier cannot deliver your order because the recipient is unavailable, the address is incorrect, or delivery attempts fail, the courier may follow its applicable re-delivery or return-to-sender procedures.

Please contact us if you experience a delivery issue so that we can help investigate it with the courier partner.

8. Delayed, Lost, or Damaged Shipments

Although we work with delivery partners to fulfil orders promptly, delays can occur due to circumstances beyond our reasonable control.

If your order appears delayed, tracking information stops updating, or your shipment is reported as lost, please contact us with your order number.

If your product arrives damaged or you receive an incorrect product, contact us within 7 days of delivery.

An unboxing video is compulsory for our review of damage or incorrect-product claims. Please retain the product and its packaging until our team provides further instructions.

Eligible cases will be reviewed in accordance with our Return & Refund Policy and applicable consumer-protection laws.

9. Cash on Delivery Orders

Cash on Delivery is available on eligible orders, subject to serviceability and verification.

We may contact you to verify your COD order before dispatch. Processing and shipping will proceed after the required verification is completed.

Please ensure that you are available to receive the shipment and pay the order amount when it is delivered.

10. Contact Us

If you have questions about shipping, delivery, or order tracking, please contact us.

Store Name: Paramdeep
Website: https://paramdeep.com
Email: paramdeep@gmail.com
Phone/WhatsApp: +91 9599 676 960
Business Location: Greater Noida, Uttar Pradesh, India
Support Hours: Monday to Saturday, 10:00 AM–6:00 PM